Founder, designer, and developer of a Business Intelligence platform for Steam games with the vision of collecting all publicly available data on games, developers, and publishers, and enabling crowd-sourcing of not only raw information but also of learnings and insights around forecasting and modeling.

Technology and Skills: Product Discovery, Python, MySQL, OpenAI, GitLab

Defining the live service model and a fair-pay monetization model in conjunction with Game Direction, Creative Direction, and Production leads.

Affecting the game development's trajectory by defining and refining the product's audience, player personas and their motivations.

Lead the Market Research and User Research efforts. Executed internal and external surveys from drafting to analysis and reporting.

Forecasting and Publisher relations.

Technology and Skills: Tableau, Google Sheets, Google Slides, User Research, Market Research, Forecasting, Monetization, Live Service, Live Ops, Stakeholder Management

Set up a brand new central backend team inside a multi-studio game developer.

Established the internal and external processes for the team.

Forged strong partnerships and with studio execs, game teams, marketing teams, legal, and finance, around a new engagement model adapted to the central nature of our team.

Productified existing code-based and provided direction and a vision for the backend stack of Avalanche.

Coached game teams on best practices in live service game operation and design.

Recruited and mentored newcomers to the industry

Technology and Skills: BigQuery, Google Sheets, Google Slides, Player Advocacy, Live Service, Live Ops, Jira, Stakeholder Management

Led the Product team, made up of producers, game director, sales director, and marketing manager, to successfully reveal and launch a 90+ metacritic game.

Set the price point, monetization model, discount strategy, SKU plan, and DLC plans for Crusader Kings III, pushing for the first time the maximum base game and DLC price points and leaving behind premium goodies content in favor of gameplay content.

Took the console port of Crusader Kings III from idea to green-light through partner selection and rounds of UI feedback to adapt this PC-first title to console controllers and interfaces.

Technology and Skills: Tableau, Excel, Google Sheets, PowerPoint, Google Slides, Player Advocacy, Forecasting, PnL, Monetization, Stakeholder Management

Oversaw the dramatic turn-around of the poorly-received game with a new production team, game director, and content strategy.

Led the production efforts to collaborate with a secondary studio, a first for our primary studio, and increased cadence of release with a focus on frequency over quantity.

Released 2 paid content packs.

Succesfully improved the player sentiment around the game as the numbers below attest:

- Imperator: Rome - The Punic Wars Content Pack - 88% Very positive Steam reviews
- Imperator: Rome - Magna Graecia Content Pack - 84% Very positive Steam reviews
- Imperator: Rome - Epirus Content Pack - 90% Very positive Steam reviews

Technology and Skills: Tableau, Excel, Google Sheets, PowerPoint, Google Slides, Player Advocacy, Live Service, Live Ops, Stakeholder Management

Support to an external studio in integrating silent login flows and telemetry, for the first time use of the tech suite on Nintendo Switch.

Technology and Skills: SDK, APIs, Developer Advocacy, Cross-Disciplinary, Risk Assessment, Stakeholder Management

Support to the integration of the full gamut of online services for the game: accounts, leaderboards, achievements, matchmaking, commerce (first party and internal) and more.

Developer advocacy to help improve SDKs, documentation, APIs, and processes to facilitate integration and support of central technology.

Technology and Skills: SDK, APIs, Developer Advocacy, Cross-Disciplinary, Risk Assessment, Stakeholder Management

Key accomplishment in Product Management:
• Defined, designed, and tested the new trial software model for our SMB suite of products

Telephony service
• Managed the installation, maintenance and documentation of our homegrown telephony systems using Asterisk
• Provided advice and guidance to partners and regional offices to sell and implement our telephony solution
• Supported our offices in 12 countries with internal telephony deployments and issues
• Deployed telephony servers in Amazon Cloud / AWS using CLI and bespoke tools

Technologies and Skills: Supplier selection, VoIP, SIP, Asterisk, AWS, Training

Brought a B2B telecom management platform from loss-leader to the profitability mark by:
- entering new markets
- rolling out a new licensing model
- offering SaaS and on-prem models
- guiding a UI/UX revamp with an external agency

Technology and Skills: Excel, PowerPoint, Jira, RFx answering, Tech Sales, Business Intelligence, Competitive Monitoring, Standardization, Training, TR-069, Networking

Lead a blog dedicated to the TR-069/CWMP protocol and used for the management of Customer Premise Equipment (CPE) in the telecom industry. Covered latest technological and commercial news covering CPE, ACS, and other software vendors as well as the relevant organizations and events.

Knitted relationships with marketing teams and interviewed R&D and management teams of the various actors of the TR-069 market ; attended telecom fairs to keep abreast of industry trends and further my ties in the industry.

The blog was eventually acquired by a major industry actor.

Click to open the website.

Technologies and Skills: Networking, TR-069